Privacy Policy

Amazing Apprenticeships is committed to ensuring that your privacy is protected and follows the General Data Protection Regulation (GDPR).

We deliver key information about apprenticeships and technical education to our audiences through our website, resources, newsletters, social media channels, webinars and face-to-face events. We also work in partnership with the Careers & Enterprise Company to deliver the ASK Programme, on behalf of the Department for Education. To view the ASK programme privacy policy, click here.

This privacy notice explains how we collect and use your personal information. When we do so, we are regulated under the General Data Protection Regulation which applies across the United Kingdom (and the European Union) and we are responsible as ‘controller’ and/or ‘processor’ of that personal information for the purposes of those laws.

When you contact Amazing Apprenticeships, subscribe to our one of our newsletters, register to attend one of our webinars or events or visit our website, we may collect your personal information to enable us to tailor the advice and guidance we provide you with.
We may collect your personal information in the following ways:
• when you enter your personal information into one of our newsletter subscription or registration forms
• when you contact us directly by telephone or email
• When you register to attend a webinar or event
• when you contact us via LiveChat or Instant Messaging services
• when you contact us via Social Media
• when you give us your business card(s) or contact details
• when a third party has arranged your introduction to us, or otherwise facilitated email communication
• when you apply for a job with us

We collect your personal information for the following purposes:

• To enable delivery of the services requested
• For the purposes of our legitimate business interests or those of a third party, but only if these are not overridden by your interests, rights or freedoms.
• To provide statistical information to partner organisations
• To evidence and support activity against targets for organisations delivering the ASK programme

In rare circumstances, we may be required to share some of your personal information with the following categories of recipients:

Accountants, Solicitors, Debt Collections Agencies, Contractors and Freelance Staff, IT Support, Website Hosting & Support and law enforcement if required by law.

This data sharing enables us to perform our duties in delivering our products and services and is for the purposes of our legitimate business interests.
We will not share your personal information with any other third party.

Your information may be held at our offices on our secure company database or may be stored by third-party providers as below:

• For Email Marketing we use a third-party provider, MailChimp, to deliver our emails. We gather statistics around email opening and clicks using industry standard technologies including clear gifs to help us monitor and improve our communications. For more information, please see MailChimp’s privacy policy.
• To help maintain Website Security & Performance we use a third-party service, Google Analytics. To deliver this service it processes the IP addresses of visitors to our website. For more information, please see Google Analytics privacy policy.

We will hold personal information for the period of time we deliver products and services and until there is no foreseeable legitimate business interest with you, or until you have exercised your right for your personal information to be removed from our systems.

We retain and use your personal information for our legitimate business interests.

Under the General Data Protection Regulation you have a number of important rights free of charge, including rights to:

• fair processing of information and transparency over how we use your use personal information
• access to your personal information and to certain other supplementary information that this Privacy Policy is already designed to address
• require us to correct any mistakes in your personal information which we hold
• require the erasure of personal information concerning you in certain situations
• object at any time to processing of personal information concerning you for direct marketing
• object in certain other situations to our continued processing of your personal information
• otherwise restrict our processing of your personal information in certain circumstances
• and other relevant rights set out in the General Data Protection Regulation

For further information on each of those rights, including the circumstances in which they apply, see the Guidance from the UK Information Commissioner’s Office (ICO) on individual’s rights under the General Data Protection Regulation.

The Data Controller is Amazing Apprenticeships, 40 Alexander House Wilbury Way Hitchin Hertfordshire SG4 0AP and can be contacted at hello@amazingapprenticeships.com or on telephone number +44 (0)1462 341191.

The supervisory authority in the UK is the Information Commissioner who may be contacted at https://ico.org.uk/concerns/ or telephone: 0303 123 1113.

If you would like to exercise any of those rights, please email, call or write to us using the details found in the section below. Let us have enough information to identify you which will include your full name, address and property address. It is likely that we will also require proof of your identity and address (a copy of your driving licence or passport and a recent utility or credit card bill). Please let us know the information to which your request relates, including any account or reference numbers, if you have them.

We have appropriate security measures in place to prevent personal information from being accidentally lost, or used or accessed in an unauthorised way. We limit access to your personal information to those who have a genuine business need to know it. Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality.

We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.

You can unsubscribe at any time by clicking the link at the bottom of our newsletters, or you can email hello@amazingapprenticeships.com and a member of our team will deal with your data enquiry or request.

The General Data Protection Regulation also gives you right to lodge a complaint with a supervisory authority, in particular in the European Union (or European Economic Area) state where you work, normally live or where any alleged infringement of data protection laws occurred. The supervisory authority in the UK is the Information Commissioner who may be contacted at https://ico.org.uk/concerns/ or telephone: 0303 123 1113.

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